tablegames FAQ

You must be 21 years of age or older to register and play at tablegames. This is a strict requirement under Philippine gambling regulations. tablegames enforces mandatory identity verification (KYC) for all players before any real-money activity is permitted. If you are under 21, you are not permitted to use the tablegames platform under any circumstances.

tablegames requires all players to complete KYC verification before making deposits or withdrawals. Accepted government-issued IDs include:

• PhilSys National ID
• Philippine Passport
• Driver's Licence (LTO)
• SSS or GSIS ID
• Voter's ID
• PRC ID

You may also be asked to provide proof of address (e.g., a recent utility bill or bank statement) and proof of payment method ownership. KYC documents are processed securely and handled in accordance with our Privacy Policy.

No. Each player is permitted to hold only one tablegames account. Creating multiple accounts — also known as multi-accounting — is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any bonuses or winnings. If you have forgotten your login details, please use the account recovery option on the tablegames Login page.

tablegames is available to eligible players across the Philippines, including Metro Manila (Makati, BGC, Quezon City, Pasig), Cebu, Davao, Iloilo, Cagayan de Oro, and other regions. You must be physically located in the Philippines and be 21 years or older to access the platform. tablegames may use geolocation technology to verify your location at the time of login.

tablegames supports the following payment methods for Filipino players:

• GCash — the most popular e-wallet in the Philippines
• PayMaya / Maya — fast and convenient digital wallet
• Bank Transfer — BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card — Visa and Mastercard debit cards linked to Philippine bank accounts

All transactions are processed in Philippine Peso (PHP / ₱). tablegames does not accept credit cards for gambling deposits, in line with current Philippine regulations.

GCash and PayMaya deposits are typically credited to your tablegames account instantly or within a few minutes. Bank transfers may take longer depending on your bank's processing times — usually within 1 to 3 business hours during banking hours. If your deposit has not appeared after 30 minutes for e-wallet payments or 4 hours for bank transfers, please contact the tablegames support team with your transaction reference number.

To withdraw your winnings, log in to your tablegames account and navigate to the Cashier or Withdrawal section. Select your preferred withdrawal method (GCash, PayMaya, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Withdrawals are processed in Philippine Peso (₱). You must have completed KYC verification before your first withdrawal can be processed. Withdrawal times vary by method — GCash and PayMaya withdrawals are typically processed within 1 to 24 hours, while bank transfers may take 1 to 3 business days.

tablegames sets minimum and maximum deposit limits depending on the payment method used. As a general guide, the minimum deposit via GCash or PayMaya starts at ₱100, while bank transfers may have a higher minimum. Maximum deposit limits vary by account verification level and payment method. For the most current limits, please check the Cashier section of your tablegames account or contact our support team.

tablegames does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees, which are outside of tablegames's control. We recommend checking with your payment provider before initiating a transaction. tablegames reserves the right to pass on any third-party processing fees in exceptional circumstances, and these will always be disclosed to you before you confirm a transaction.

tablegames offers a wide variety of online casino games for Filipino players, including:

• Bingo — classic and themed bingo rooms with live draws
• West Hunter Bingo — a unique bingo variant with exciting mechanics
• Dragon Tiger — a fast-paced live card game popular across Asia
• Slots — hundreds of slot titles from leading game providers
• Live Table Games — including baccarat, roulette, and blackjack with live dealers

The tablegames game library is regularly updated with new titles. Visit the tablegames Casino page for the full game catalogue.

Dragon Tiger is one of the simplest and most exciting live card games on the tablegames platform. A single card is dealt to the Dragon position and another to the Tiger position. You bet on which side will receive the higher card — Dragon, Tiger, or a Tie. The game uses standard playing card values (Ace is lowest, King is highest). It's fast, easy to understand, and perfect for players who enjoy quick rounds. Visit the Dragon Tiger page to learn more about betting options and strategies.

Yes. tablegames is committed to fair play across all games on the platform. Our Random Number Generator (RNG) games are tested and certified by independent third-party auditors to ensure that outcomes are genuinely random and not manipulated. Live dealer games are streamed in real time from professional studios with trained dealers, providing full transparency. tablegames operates in alignment with PAGCOR's standards for fair gaming.

Absolutely. The tablegames platform is fully optimised for mobile play. You can access all games — including bingo, slots, Dragon Tiger, and live table games — directly through your mobile browser on Android or iOS without needing to download a separate app. The mobile experience is designed to be smooth and responsive, whether you're playing on a smartphone in Manila or a tablet in Cebu.

tablegames offers a welcome bonus for new players upon their first deposit. The specific bonus amount and terms may vary depending on current promotions. All welcome bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn. Full bonus terms and conditions are available in the Promotions section of your tablegames account. Please read the terms carefully before claiming any bonus.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you must place a total of ₱10,000 in bets before the bonus funds convert to withdrawable cash. Different games may contribute different percentages toward meeting wagering requirements — slots typically contribute 100%, while table games may contribute less. Always check the specific bonus terms in your tablegames account.

Yes. tablegames regularly runs promotions for existing players, including reload bonuses, cashback offers, free spins on selected slot games, and special event promotions tied to Philippine holidays and sporting events like PBA season, NBA playoffs, and major boxing bouts. Log in to your tablegames account and check the Promotions section to see all currently available offers. Promotions are subject to change and availability.

If you've forgotten your password, go to the tablegames Login page and click the "Forgot Password" link. Enter the email address or mobile number associated with your account, and tablegames will send you a password reset link or OTP. Follow the instructions to create a new password. For security reasons, tablegames support staff will never ask for your password — if anyone claiming to be tablegames support asks for your password, do not share it.

You can update certain personal details — such as your contact number, email address, and communication preferences — directly from your tablegames account settings. However, changes to core identity information (full name, date of birth) require you to contact the tablegames support team and may require additional verification documents. This is to protect the security and integrity of your account.

If you wish to permanently close your tablegames account, please contact our support team via live chat. Before closing your account, ensure that you have withdrawn any remaining balance. If you are closing your account due to concerns about problem gambling, we strongly encourage you to consider our self-exclusion tool instead — this provides the same protection while preserving your account history. Visit our Responsible Gaming page for more information on self-exclusion options.

You can set daily, weekly, or monthly deposit limits directly from your tablegames account settings under the Responsible Gaming section. Once a limit is set, it takes effect immediately. You can lower your limit at any time, but increasing a limit requires a minimum 24-hour cooling period. tablegames strongly encourages all players to set deposit limits as a proactive way to manage their gaming budget. Visit our Responsible Gaming page for full details on all available tools.

Self-exclusion is a voluntary tool that allows you to suspend your tablegames account for a set period — or permanently — if you feel that gambling is becoming a problem. During a self-exclusion period, you will not be able to log in, deposit, or place bets on the tablegames platform. To activate self-exclusion, contact the tablegames support team via live chat. Once activated, self-exclusion cannot be reversed during the minimum exclusion period. This is our strongest player protection tool and we take all self-exclusion requests seriously.

If you or someone you know is struggling with problem gambling, help is available. tablegames encourages players to reach out to our responsible gaming support team at any time. You can also seek support from mental health professionals and counselling services in the Philippines. PAGCOR, as the national gaming regulator, also provides responsible gaming guidance and resources. Remember: Gambling is addictive. Know when to stop. For a full overview of tablegames's responsible gaming tools and commitments, visit our Responsible Gaming page.

If a game freezes or you experience a disconnection during a live game session, first check your internet connection and try refreshing your browser. tablegames's system logs all game activity, so any bets placed before a disconnection are recorded. If you believe a disconnection has affected the outcome of a bet or resulted in a loss of funds, please contact the tablegames support team immediately with the date, time, and game name. Our team will investigate and resolve the issue as quickly as possible.

tablegames is optimised for modern web browsers. For the best experience, we recommend using the latest version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari. Make sure your browser is up to date and that JavaScript is enabled. If you are experiencing display issues, try clearing your browser cache and cookies, then reload the tablegames page. For mobile users, the latest versions of Chrome for Android and Safari for iOS provide the smoothest experience.

The tablegames support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email — our support address is displayed in the footer of this page. When contacting support, please have your account username and a description of your issue ready so our team can assist you as efficiently as possible. For responsible gaming concerns, our dedicated responsible gaming team is also available at any time.